Areas of expertise: Application services with a special focus on application modernization in the context of the digital enterprise, the mid-tier IT services vendor ecosystem & vendor strategies, distributed/offshore agile development

Hansa Iyengar is an Analyst in Ovum’s IT Services practice where she covers the application modernization space in the context of the digital enterprise, specifically in the North American and UK markets. She is also in charge of expanding Ovum’s coverage of the mid-market vendors operating in these geographies, and advises both clients around sourcing approaches and vendors on go-to-market strategies. In addition, she looks at the growing distributed agile software development space and its role in enabling the transformation of business technology.

Hansa has returned to Ovum, where she previously spent five years, after a stint as a sourcing and vendor management analyst at Forrester. There, she wrote about the offshore vendor landscape, the feasibility of alternative near-shore and offshore locations other than India, and in particular how a series of business, technological, and supplier changes are transforming the client-vendor relationship. Prior to joining Forrester, Hansa was part of Ovum’s Tools & Insights team, where she helped lay the groundwork for many of Ovum’s data tools.

Hansa is a recognized industry expert in her area and has been widely quoted in the online versions of The Wall Street Journal, Forbes, CIO.com, and ZDNet and has also been featured prominently in leading Indian publications such as Business Week, The Times of India, and The Hindu. She has also been featured in major Latin American industry publications such as Nearshore Americas and has been a panelist at BRASSCOM’s Global IT Forum.

Hansa holds a Bachelor’s degree in English and an MBA in Finance from the Gujarat University, India.

Areas of expertise: TV, OTT TV, OTT Video, digital media

Tony is a Senior Analyst in Ovum’s TV Practice. He is responsible for identifying and analyzing key trends affecting both the traditional TV business and emerging forms of visual entertainment. With a background in home entertainment, Tony is particularly interested in OTT distribution and new business models in digital entertainment. His experience has given him a deep knowledge of Nordic and Central and Eastern European markets which will complement his wider perspective across the 150 TV markets that Ovum covers globally.

Tony joined Ovum in late 2014 after seven years as a Senior Analyst at IHS Media (formerly Screen Digest) where he covered Home Entertainment, focusing on the transition from physical formats to OTT platforms, Blu-ray, DVD, and 3D video as well as emerging formats for home entertainment such as Ultraviolet.

Tony holds a BA in Modern History from the University of North London and an MA in Imperial and Commonwealth History from King’s College, London.

Areas of expertise: Handsets, smartphones, tablets, wearables, hardware and software platforms

“The fast pace at which consumer technology is evolving pushes service providers, media companies, and device manufacturers to rethink their strategy on a regular basis and react to market demands at lightning speeds. As a never-ending circle, this dynamism creates opportunities for technology start-ups to take on consumer electronics giants, accelerating the pace of innovation and intensifying competition further.”

Ronan de Renesse is the lead analyst for the Consumer Technology practice where he covers a range of topics including mobile and portable device adoption and underlying ecosystems. He also focuses on the impact that new technologies have on consumer trends.

Ronan has been analyzing the telecoms and media industry since 2003. Prior to joining Ovum, he was the lead analyst for Analysys Mason’s Mobile Devices and Digital Economy research where his primary areas of specialization included smartphone and tablet adoption, mobile content and data monetization, and over-the-top (OTT) company strategies.
Prior to Analysys Mason, Ronan was the Head of Mobile at IHS Screen Digest, where he had overall responsibility for the Mobile Media Intelligence service and all related activities. During that time, he led the conception and development of various mobile media and technology forecasts, including those for mobile video, mobile music, mobile games, mobile applications, mobile broadband, and smartphones.

Before becoming an industry analyst, Ronan was an academic researcher at the Centre for Telecommunications Research at King’s College London. He had numerous articles published in international technology journals and also gave various presentations at high-profile conferences. Ronan holds a PhD in Telecommunications from King’s College London.

Areas of expertise: Clinical IT systems, medical imaging information systems, mobile health, and overall ICT strategy development.

Srikanth is an analyst in Ovum’s Healthcare practice. He focuses on industry and market research and tracks companies with innovative solutions for the healthcare sector.

Prior to joining Ovum in 2014, Srikanth was a senior analyst with GlobalData. His core areas of focus were qualitative and quantitative analysis of healthcare IT, diagnostic imaging, and cardiovascular device markets.

Srikanth has over four years’ experience in healthcare IT market research. He holds a Masters in International Business from the University of Wollongong, Australia (Dubai Campus) and a Bachelors in Electronics and Communication Engineering from Anna University, India. Srikanth is based in India.

Gajender is an Analyst in Ovum’s IT Tools & Insight team. He primarily works on ICT Sales Prospector, Ovum’s flagship premium tool. He is also engaged in providing customized deliverables for clients, and authoring company research reports on the telecoms and IT sectors.

Prior to joining Ovum, Gajender was involved in Benchmark Consulting at The Hackett Group, focusing on IT and Procurement functions. He then worked at Datamonitor as a Business Performance Analyst, where he was involved in planning, budgeting, analysis, and reporting of sales and production activities.

Gajender has over six years’ experience in analysis, reporting, and consulting. He holds a Master’s degree in Business Management from Institute of Public Enterprise – Hyderabad, with specialization in Marketing and Operations Management, and a Bachelor’s degree in Electrical and Electronics Engineering from Jawaharlal Nehru Technological University.

Kranthi Buddharaju works as an Analyst in Ovum’s IT Tools & Insight team. His primary areas of focus include conducting primary and secondary research activities, software and IT services market trend analysis, market sizing, competitor analysis, and market forecasts.

Prior to joining Ovum, Kranthi worked as an analyst in oil and gas domain preparing production forecasting models based on macroeconomic and industry-specific drivers, data modeling, database creation using primary and secondary research, database validation, and data quality assurance. He was also involved in client relationship management and handling consulting projects.

Kranthi has an MBA in Marketing and has a Bachelor’s degree in Engineering, specializing in Electronics and Communication.

Benny is an Analyst in Ovum’s IT Tools & Insight team. He focuses on company and market research, tracking the business, financial, and operational performance of companies in the technology and telecom sectors. He is primarily engaged in providing crucial information required for business and competitor intelligence, including company analysis, SWOT analysis, business strategy, financials, merger and acquisition, competitor strategy, and trend analysis.

Prior to joining Ovum, Benny was an Analyst at Datamonitor associated with the company research and profiling team. At Datamonitor, he was also engaged in several primary and secondary research projects, and consulting assignments.

Benny has five years of experience in business research with expertise spanning technology, telecommunications, automotive, and media verticals. He holds a Master of Information Systems (MIS) degree from Central Queensland University, Australia and a Bachelor of Commerce degree from Osmania University, India.

Areas of expertise: Regulatory policies, financial and market research

Sandeep Sukhavasi is an analyst with Ovum’s telecoms team in India. His responsibilities include research on telecoms regulations and the impact of changes in regulatory policies on the operations and financials of players and decision making.

Sandeep has around four years’ experience in financial and market research covering the telecoms, oil and gas, retail, and automobile industry sectors. Prior to joining Ovum, he worked as a valuation analyst and was involved in business research, company profiling, financial modeling, financial statement analysis, equity valuation reports, and competitor landscaping, in the energy industry.

Sandeep holds a postgraduate degree in business administration with specialization in finance and marketing, and a bachelor’s degree in engineering with specialization in computer science.

Areas of expertise: devices and platforms, network infrastructure, consumer telecoms markets

Amrit is an analyst with Ovum’s telecoms team in India. He focuses on devices and platforms, network infrastructure, and the consumer telecoms market. He also tracks the financial and operational performance indicators of telecoms service providers.

Amrit has five years’ experience in research and consulting projects for the IT and telecoms industries. Prior to joining Ovum, he worked on various projects which included company profiling, market intelligence, competitive analyses, market sizing, and market forecast reports.

Amrit holds a master’s degree in business administration from Amity Business School with specialization in international business and finance. He also holds a Bachelor of Commerce degree from CSJM University, Kanpur.

Areas of research: service providers’ innovations, operators’ strategies

Dhiraj is an analyst with Ovum’s telecoms team in India. His area of research includes tracking service providers’ innovations and researching the various strategies adopted by the operators and correlating the impact on their operational and financial performance.

Prior to joining Ovum in 2014, Dhiraj worked for a year as a research associate at Netscribes India and was involved in business research, company profiling, and comparative analysis in the ICT sector. He also worked as management trainee intern with Mahindra Comviva.

Dhiraj completed his masters in telecoms management from Aegis School of Telecom, Mumbai, and holds bachelor’s degree in engineering with specialization in electronics and telecommunications from University of Pune (UoP).

Areas of expertise: Application services with a special focus on application modernization in the context of the digital enterprise, the mid-tier IT services vendor ecosystem & vendor strategies, distributed/offshore agile development

Hansa Iyengar is an Analyst in Ovum’s IT Services practice where she covers the application modernization space in the context of the digital enterprise, specifically in the North American and UK markets. She is also in charge of expanding Ovum’s coverage of the mid-market vendors operating in these geographies, and advises both clients around sourcing approaches and vendors on go-to-market strategies. In addition, she looks at the growing distributed agile software development space and its role in enabling the transformation of business technology.

Hansa has returned to Ovum, where she previously spent five years, after a stint as a sourcing and vendor management analyst at Forrester. There, she wrote about the offshore vendor landscape, the feasibility of alternative near-shore and offshore locations other than India, and in particular how a series of business, technological, and supplier changes are transforming the client-vendor relationship. Prior to joining Forrester, Hansa was part of Ovum’s Tools & Insights team, where she helped lay the groundwork for many of Ovum’s data tools.

Hansa is a recognized industry expert in her area and has been widely quoted in the online versions of The Wall Street Journal, Forbes, CIO.com, and ZDNet and has also been featured prominently in leading Indian publications such as Business Week, The Times of India, and The Hindu. She has also been featured in major Latin American industry publications such as Nearshore Americas and has been a panelist at BRASSCOM’s Global IT Forum.

Hansa holds a Bachelor’s degree in English and an MBA in Finance from the Gujarat University, India.

Area of expertise: Radio, Internet Advertising

Anna Jebsen is a Research Analyst with Ovum. She is a part of the digital media team and provides analysis on trends across key media sectors globally, with a particular focus on the areas of radio and Internet advertising.

Anna joined Ovum in November 2014. She has previously worked at Nordea Bank where she took part in a large project making risk assessments on corporate clients.

Anna holds an MSc in Management and Strategy from London School of Economics and Political Science (LSE) and a BA in Economics from University of Exeter.

Areas of expertise: TV, OTT TV, OTT Video, digital media

Tony is a Senior Analyst in Ovum’s TV Practice. He is responsible for identifying and analyzing key trends affecting both the traditional TV business and emerging forms of visual entertainment. With a background in home entertainment, Tony is particularly interested in OTT distribution and new business models in digital entertainment. His experience has given him a deep knowledge of Nordic and Central and Eastern European markets which will complement his wider perspective across the 150 TV markets that Ovum covers globally.

Tony joined Ovum in late 2014 after seven years as a Senior Analyst at IHS Media (formerly Screen Digest) where he covered Home Entertainment, focusing on the transition from physical formats to OTT platforms, Blu-ray, DVD, and 3D video as well as emerging formats for home entertainment such as Ultraviolet.

Tony holds a BA in Modern History from the University of North London and an MA in Imperial and Commonwealth History from King’s College, London.

Rajat Chaturvedi is an analyst with Ovum’s telecoms team in India. He undertakes research for the Consumer Telecoms research practice, and tracks the financial and operational performance indicators of telecoms service providers.

Rajat worked for a year as a research executive at Informate Mobile intelligence (Cross Tab Marketing) and was involved in smartphone usage tracking and competitive mapping for the telecoms industry.

Rajat completed his masters in International Business from Institute for Technology & Management, Mumbai, and holds bachelor’s degree in Engineering with specialization in Information Technology from Rajiv Gandhi Technical University.

Chantel is an analyst in Ovum’s Telco Operations and IT Practice. Her focus areas are customer experience management and vendor services. She has three years’ experience working in the telecoms industry.

Chantel joins the analyst team after serving as the Customer Relationship Manager at Ovum since 2013. As Customer Relationship Manager, she worked with Ovum’s IT and Telecoms clients servicing North and Latin America. Prior to joining Ovum Chantel worked as an Operations Manager for Dish Network via Stream Global Services in the Dominican Republic. Her role at Stream included overseeing operations for Customer Service and Technical Support at Dish Network.

Chantel holds a B.S. in Psychology from Florida A&M University.

Area of expertise: Financial analysis and modelling

“A wave of consolidation is set to improve operator profitability in a number of markets, notably the UK. Furthermore, attempts to find the winning formula to bundle fixed, mobile, broadband and content are set to gather pace.”

Upin is a Senior Financial Analyst. He is the point of contact for Ovum’s financial analysis and KPIs. He ensures that financial data sets are well-researched, analysed, and presented across Ovum’s product portfolio. Upin is involved in new product development, such as the telecoms and digital media value chain, as well as the enhancement of current products that contain financial metrics. He provides analysis across a range of industry segments and subject areas in response to changing market dynamics. He also works alongside the forecasting team in the production of financial metric forecasts and developing business modelling tools such as the customer life-time value calculator.

He has over 12 years’ experience of analysing the TMT industry. Prior to joining Informa, he worked as a senior Equity Research Analyst for a number of blue-chip companies including M&G Investments and Morgan Stanley.

After graduating from the University of Cambridge with a degree in Economics, Upin successfully progressed through the Chartered Financial Analyst Program, completing all three exams at the first attempt in 2001. He is a CFA Charterholder and a member of the CFA Society UK.

Area of expertise: retail banking, customer centricity, core banking, fraud, and the development of digital channels.

Noora is an associate analyst in Ovum’s Financial Services Technology team. Her research focuses on retail banking, specifically customer centricity, core banking, fraud, and the development of digital channels.

Prior to joining Ovum Noora gathered experience in economic policy relating to poverty and development at the United Nations Development Programme in China and in market structure, financial regulation, and financial markets at Eurex in Germany.

Noora is originally from Finland and holds an MSc in Management from the London School of Economics.

Al Blake is a Principal Analyst in Ovum’s Australian Government practice. Al specializes in mobility and virtualization, enterprise integration, and sustainable ICT in a government context. He also has a special interest in service delivery to remote locations and marginal groups.

Al is regularly called upon to present at industry conferences and events on ICT strategy, virtualisation, practical ICT security, and sustainable ICT practises.

Prior to joining Ovum, Al was the CIO for the Department of the Environment in the Commonwealth Government where he was responsible for developing and implementing the department’s overall IT strategy. In alignment with a vision of progressive device independence he implemented a number of innovative solutions including organisation-wide mobile-device BYOD and comprehensive desktop virtualisation. He was also a driving force behind the development and adoption of green IT initiatives within the Australian Government.

Prior to this Al had over 25 years’ experience in Australia and overseas in IT management roles within government, educational, and scientific organisations. This included seven years based in the Solomon Islands and New Caledonia where he was responsible for the design, implementation, and support of IT and communications services to remote locations in the Pacific Island states and territories.

With a breadth of practical experience across the ICT landscape, including database analysis and design, networking, IT security, and enterprise integration, Al is able to successfully bridge the gap between strategic vision and tactical delivery.

Al has an honours degree in Marine Biology from the University of St. Andrews and an MBA in Technology Management from Deakin University.